FAQ

Does the hotel provide free WiFi?

We provide complimentary WiFi in the lobby and mezzanine area. To have WiFi access in guest rooms you need to purchase via empire landing page; $9.95 per day/per device.

Do you have a fitness center?

Available 24 hours, The Empire Hotel Fitness Center is equipped with free weights stations, cardio stations, and multipurpose station for weight lifting.

Do you have a business center?

Our Business Center is located in the Lobby.

Ground Transportation Anywhere in NYC

For Ground Transportation assistance please contact our Guest Services team CustomerService@EmpireHotelNYC.com
 
Popular Ride Hailing & Ride Sharing Apps

UBER iOS

UBER Android
 
NYC TAXI iOS

NYC TAXI Android
 
LYFT

Do you have on-site parking? Do you offer a valet parking?

Empire Hotel Valet Parking
$75.00
 
Parking Near The Empire Hotel

iCon Parking 64th Street

Billing Questions? Reservation Questions?

Please contact our Guest Services team CustomerService@EmpireHotelNYC.com or Please Call +1(855) 265-7400

Do you offer an in-room safe for guests?

All of our guest rooms are equipped with in-room safes for your convenience.

Is the hotel room equipped with a mini-fridge?

All of our guest rooms are equipped with fully stocked private bar (charged based on consumptions). Per request and availability; we can send up an extra fridge.

Can I store my luggage with the hotel upon check out? Is there a fee?

Registered hotel guests can store luggage with us without a fee.

What is hotel pet policy?

The Empire Hotel allows pets! Please click here for Policy & Fees.

Can a guest have packages sent to the hotel?

We will be glad to accept and store any packages arriving to the hotel for you. Please make sure that the name on the packages matches the name on your reservation. Please contact our Guest Services team for more information CustomerService@EmpireHotelNYC.com

What is the minimum age to stay in your hotel?

At least one occupant of the room needs be 21 years or older with a valid ID and credit card.

Does this hotel offer roll-away beds or cots?

Unfortunately we do not. All room occupancies are based upon existing bed types only. No additional roll-away beds or cots are available.