Does the hotel provide free Wi-Fi?
We provide complimentary Wi-Fi in the lobby and mezzanine area. To have Wi-Fi access in guest rooms you need to purchase via empire landing page; $9.95 per day/per device.
Do you have a fitness center? What kind equipment do you have? What are the hours?
We have a complimentary fitness center in the lower lobby area available 24 hours. Fitness center is equipped with free weights stations, cardio stations (treadmill & elliptical) and multipurpose station for weight lifting.
Do you have a business center?
Do you offer free shuttle services from the airport?
We do not offer free shuttle services. For Town Car Assistance: please reach out to our concierge team, email@example.com
Do you have on-site parking? Do you offer a valet parking? What is the price?
I booked through an online travel agent website, other than the hotel website and I need to make a change to my reservation. How do I do this?
You would need to reach out to the source directly. ie: (booking.com & expedia.com)
Who can I email to request a copy of my bill from my recent stay?
Do you offer an in-room safe for guests?
All of our guest rooms are equipped with in-room safes for your convenience.
Is the hotel room equipped with a mini-fridge?
All of our guest rooms are equipped with fully stocked private bar (charged based on consumptions). Per request and availability; we can send up an extra fridge.
Do you offer a complimentary morning coffee and tea?
We do not offer complimentary morning coffee and tea.
Do you have a restaurant on site? Room Service? Bar?
We have Ed’s Chowder located on the 2nd floor mezzanine level serving breakfast and dinner.
Room Service is available during 2 meal periods only
Breakfast: (6:30AM to 10AM)
Dinner: (6PM to 10PM)
What is the price for your breakfast?
Can I store my luggage with the hotel upon check out? Is there a fee?
Registered hotel guests can store luggage with us without a fee.
Is your hotel affiliated with any airlines for mileage points?
We do not have a loyalty program established as we are an independent lifestyle hotel. However, we monitor our repeat and corporate clients where we offer complimentary upgrades and courtesy early check in / late check out (based upon availability at the time).
How can I confirm my reservation?
Please call (855) 265-7400.